This practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. Patients can obtain a copy of our privacy policy on request. Healths Rights Commission number is 1800 077 308.

You may have heard of a new health initiative involving having an online health record.  This means that hospitals or other health professionals can access your history and medications (with your permission).  This is important for frequent travelers, families or patients with chronic health conditions.  Ask your doctor about updating your medical records.

If you feel you have any issues to discuss regarding our practice, please speak to Dr Tattersall or reception staff, who will be only too happy to assist.  If you feel that we have not responded to your complaints in a satisfactory manner, you may lodge an official complaint via The Office of the Health Ombudsman,
ph 133 646 or email info@oho.qld.gov.au